1. What certifications has the product passed?

ISO 9001 ensures that product production and management processes comply with international standards; UL (Underwriters Laboratories) certification, CE (European Common Market) certification, etc., ensure product safety; RoHS (Restriction of Hazardous Substances, Restriction of Hazardous Substances) Certification ensures that products meet environmental requirements.

2. What is the product after-sales service policy?

We offer a 12-month product quality guarantee, effective from the date of purchase. During the warranty period, if the product develops a manufacturing defect or malfunction, we will repair or replace it free of charge. Provide customer support by phone, email, etc. to answer your questions and provide technical assistance. For products beyond the warranty period, we will provide paid repair services.

3. Does it support customer customized services?

We support customized services for certain batches of product orders, and provide some corresponding qualification services.

4. Can the product be used in Europe, America and other countries?

Yes, our products provide corresponding product matching solutions for different regional usage environments.